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Terms and Conditions

General Terms and Conditions

FULL TERMS & CONDITIONS

  1. Definitions In these Terms and Conditions, unless a contrary intention applies: “Acceptance” has the meaning given in clause 6.3; “Account” has the meaning given in clause 4.b); “Application” has the meaning given in clause 4.c); “Bank Account” has the meaning given in clause 6.5; “Booking” has the meaning given in clause 11.2; “Business Day” means a day that is not a Saturday, Sunday or public holiday in Western Australia; “Card” means a payment card which provides the cardholder electronic access to his or her bank account(s) at a financial institution and includes a debit card and a credit card; “Confidential Information” has the meaning given in clauses 14.1 and 14.2; “Co-working Space” means those parts of the Premises made available by BubDesk for use by BubDesk Members for Permitted Activities; “Crèche” means the onsite child minding service; “GST” means any goods and services tax under the GST Act or a tax of a like or analogous nature that is imposed, assessed or levied in relation to any supply made of goods, services or any other thing under these Terms and Conditions or via the Website; “GST Act” means A New Tax System (Goods and Services Tax) Act 1999 (Cth) as amended and any associated legislation and regulations; “Intellectual Property Rights” means any patent, trade mark, service mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered; “Meeting Rooms” has the meaning given in clause 11.1; “Meeting Room Fee” has the meaning given in clause 11.3; “Membership Agreement” has the meaning given in clause 6.4; “Membership Renewal Notice” means a notice from BubDesk asking You to renew Your BubDesk Membership; “Membership Type” means either an Annual, Monthly or Casual Membership as selected by You; “Nexudus” means the Nexudus web-based management software used to manage co-working spaces; “Monthly Membership Fee” means the monthly fee specified on the Website which is payable by You to BubDesk for Your BubDesk Membership for the Membership Type applicable to You; “Party” means BubDesk and / or You as the context requires; “Permanent Desk” means a desk space allocated at the Premises, at BubDesk’s discretion, for Your exclusive use; “Permanent Desk Fee” means the monthly fee shown on the Website payable to BubDesk for a Permanent Desk which is determined by the term of hire selected by You; “Permitted Activities” means activities permitted at the Premises as set out in the Good Practice Policy; “Personal Information” means information or an opinion about an individual as defined in section 6 of the Privacy Act 1988 (Cth) which is collected, used, disclosed, stored or handled by BubDesk; “Premises” means BubDesk or such other location that BubDesk may relocate to or occupy in the future; “Privacy Policy” means BubDesk’s privacy policy available on the Website; “BubDesk” means BubDesk Pty Ltd ACN 608 503 242 trading as BubDesk; “BubDesk Community” means the community run by BubDesk comprising all BubDesk Members and the facilities at the Premises; “BubDesk Member” means a person who is eligible to become and who has become a member of the BubDesk community in accordance with these Terms and Conditions; “BubDesk Membership” means being a BubDesk Member according to Your selected Membership Type; “BubDesk Property” means everything in the Premises which is owned by or otherwise controlled by BubDesk; “BubDesk” means the premises occupied by BubDesk and located at Level 1 & 2, 12 Lindsay St, Perth WA 6000; “Co-working Package” means either a “part time” or “full time” package with the benefits (which are subject to change at BubDesk’s discretion) listed on the Website under “Membership” “Terms and Conditions” means these terms and conditions including any annexure for the particular Co-Working Package selected by You; “Username” has the meaning given in clause 5.1; “Website” means the internet site owned by BubDesk and operating under the URL www.bubdesk.com.au; “You” and “Your” are a reference to you the customer (or the company or organisation you represent); and “Your Property” means any plant, equipment, documents, possessions or other property that You bring onto the Premises.

  2. Capacity You represent and warrant that: a) You are at least 18 years of age; b) You have the legal capacity to enter into legally binding contracts under applicable law; and c) if the BubDesk Member is a company, You are properly authorised to bind the company to the Membership Agreement.

  3. Variation 3.1. BubDesk reserves the right to vary these Terms and Conditions by publishing them on the Website: a) without giving You notice; and b) without giving You any explanation or justification for such variation. 3.2. Your continued use of the Website and of the privileges of Your BubDesk Membership will be deemed to be Your acceptance of any variation to these Terms and Conditions.

  4. Becoming a BubDesk Member In order to become a BubDesk Member, You must: a) meet the eligibility requirements set out in these Terms and Conditions; b) create an account with BubDesk by following the instructions on the Website (“Account”); c) complete and submit the online application form available on the Website (“Application”); and d) have Your Application accepted by BubDesk in accordance with clause 6.3.

  5. Creating an Account 5.1. To create an Account, You must follow the instructions on the Website. Your username will be the email address You provide when creating an Account (“Username”). You can only have one Account per email address. Your Username must not be one that in BubDesk’s opinion is inappropriate or offensive and must not infringe upon the rights of any third party. BubDesk can require You to immediately change Your Username if it thinks it is inappropriate for use in relation to the Website. 5.2. If You choose to use an email address supplied to You by an employer, then You are solely responsible for ensuring that You comply with the rules, policies or protocols that apply to the use of that email address. 5.3. Your Account is non-transferable. You must keep Your Account details safe and must not disclose them to any third party. The Account may be used only by the individual who created it and not by anyone else (unless you first get BubDesk’s consent). BubDesk reserves the right to terminate Your Account if BubDesk has reason to believe that Your Account details are being used by anyone other than You. 5.4. You shall be liable for all activities that are undertaken using Your Account together with the associated password and shall compensate BubDesk for any and all losses BubDesk may suffer as a result of any failure by You to keep Your Username and password strictly secure at all times.

  6. Your Application 6.1.An Application by You is an offer by You to become a BubDesk Member. 6.2.BubDesk reserves the right to accept or reject Your Application for any reason. 6.3.If BubDesk accepts Your Application it will notify You by email to confirm acceptance (“Acceptance”). 6.4.A membership agreement between You and BubDesk will be formed on the terms of these Terms and Conditions (“Membership Agreement”) when BubDesk emails You notice of its Acceptance pursuant to clause 6.3. 6.5.If BubDesk rejects Your Application, it will notify You by email to confirm rejection. If payment of the Membership Fee (or part thereof) has been made, then the full amount paid will be refunded to the account from which Your payment was made (“Bank Account”).

  7. Annual Membership Fee 7.1.By submitting an Application and selecting membership option “Annual”, You agree to pay the Annual Membership Fee, in accordance with the payment method notified to You at the time of making Your Application. 7.2. Membership Fees are not refundable. 7.3.Payment of the Annual Membership Fee will, subject to these Terms and Conditions, be paid prior to commencement of your membership and will entitle you to twelve (12) months’ membership of BubDesk. 7.4.You may cancel your membership prior to the end of the 12 months if you become subject to medical incapacity or if you relocate permanently outside of Western Australia. For cancellation due to medical incapacity or relocation, you will only be permitted to cancel your membership if you produce supporting documentation to our satisfaction by an agent or employer certifying your relocation 7.5.Your permitted usage of the Co-Working Space shall be dependent on Your Membership Type. If You use the Co-working Space for a greater time than You are entitled, You will be charged by BubDesk at the casual rate of $35.00 (plus GST) per day.

  8. Renewal of Your BubDesk Annual Membership 8.1.BubDesk will provide You with a Membership Renewal Notice at least 1 calendar month before the expiry of Your BubDesk Membership which will: a) set out the Membership Fee payable by You (which BubDesk may change each year at its discretion); b) set out the due date for payment of Your Membership Fee (“Due Date”); c) set out the payment methods available; and d) provide You with the ability to notify BubDesk prior to the Due Date if You do not wish to renew Your BubDesk Membership. 8.2.Unless You notify BubDesk otherwise, Your BubDesk Membership will be automatically renewed on the Due Date for one further year and the Membership Fee applicable for that year will be payable by You. 8.3.If Your Card or Bank Account details provided to BubDesk for the purposes of making payments by You are no longer current, you must immediately notify BubDesk of the new details and promptly do all things and provide any signed documentation necessary to enable BubDesk to process Your payments. 8.4.If You notify BubDesk prior to the Due Date that you do not wish to renew Your BubDesk Membership, your membership will cease and the further Membership Fee will not be payable. 8.5. You agree that if You do not notify BubDesk pursuant to clause 8.4, BubDesk can automatically charge Your nominated Card or directly debit your Bank Account with the Membership Fee and it will not be refundable. You must advise BubDesk immediately if Your Card or Bank Account details provided to BubDesk at the time of submitting the Application are no longer current. 8.6.If BubDesk does not receive the Membership Fee by the Due Date, Your BubDesk Membership will lapse.

  9. Monthly Membership Fee 9.1 By submitting an Application and selecting membership option “Monthly”, You agree to pay the Monthly Membership Fee, in accordance with the payment method notified to You at the time of making Your Application. 9.2. Monthly Membership Fees are payable monthly via direct debit from Your Bank Account or Card. 9.3.You may cancel a Monthly Membership with one (1) calendar month’s prior notice in writing. 9.4. By submitting an Application, You agree to pay the Monthly Membership Fee, in accordance with the payment method notified to You at the time of making Your Application. 9.5. Membership Fees are not refundable. 9.6. Your permitted usage of the Co-Working Space shall be dependent on Your Membership Type. If You use the Co-Working Space for a greater time than You are entitled, You will be charged by BubDesk at the casual rate of $35.00 (plus GST) per day.

  10. Permanent Desk 10.1.Subject to availability, You may sign up for a Permanent Desk. If You require further information about signing up for a Permanent Desk You should contact the Community Manager. 10.2.You may sign up for three (3), six (6) or twelve (12) months’ use of a Permanent Desk after which period Your right to use the Permanent Desk will, subject to the desk remaining available for Your exclusive use, run from one month to the next until You cancel the arrangement by one (1) calendar month’s prior notice in writing. 10.3. Permanent Desk Fees are payable monthly via direct debit from Your Bank Account or Card. 10.4. From time to time Your Permanent Desk may be required by BubDesk in connection with the hosting of events and you will not be entitled to any compensation for such use. You will be notified in advance of the dates and nature of these events. BubDesk will attempt to protect Your Property located at Your Permanent Desk from damage or theft. However, BubDesk does not accept responsibility for any loss or damage suffered by You in relation to damage, theft or misuse of Your Property.

  11. Meeting Rooms 11.1. BubDesk has meeting rooms (“Meeting Rooms”) located at BubDesk which, subject to Booking and availability, are available for hire by You. 11.2.Bookings of Meeting Rooms must be made using the online booking request form available on the Website (“Booking”). 11.3.By placing a Booking, You agree to pay the fee notified to You at the time of placing the Booking (“Meeting Room Fee”). 11.4.BubDesk reserves the right to accept or reject Your Booking for any reason at any time. 11.5.If You use a Meeting Room without having made a Booking You may be asked to pack up and vacate the Meeting Room immediately (which you must do), even if not booked by another person. 11.6. You must notify BubDesk immediately if You need to cancel a Booking. If You cancel with more than 24 hours’ notice a cancelation fee of 20% of the Meeting Room Fee will apply. If less than 24 hours’ notice is given, the Meeting Room Fee will be forfeited in full. 11.7. Any Booking clashes will be resolved by the Community Manager with every attempt made to accommodate You in an alternate Meeting Room or on an alternate day. If this is not possible, BubDesk reserves its right to cancel the Booking and refund the Meeting Room Fee to Your Bank Account. 11.8. The following capacities apply for each Meeting Room: a) Boardroom – 8 people; b) Ground Floor Boardroom – 15 people; and c) Ground Floor Training Room – 40 people 11.9. You agree to maintain each Meeting Room in a clean and safe manner. 11.10. A projector will be made available by BubDesk in Meeting Rooms on request provided the request is made at the time of Booking. This will be included in the Meeting Room Fee. Meeting Rooms come with white boards and markers as well as tea and coffee facilities.

  12. Lockers BubDesk may, for an additional fee, provide You with a locker at the Premises to store Your Property. The Lockers are not security lockers, so You must keep valuable items with You at all times. BubDesk does not accept responsibility for any loss or theft of or damage to Your Property.

  13. Your Obligations 13.1. When accessing the Website or the Premises or otherwise using Your BubDesk Membership You must not: a) violate any applicable laws or regulations; b) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (including the right of privacy) of others; c) attempt to undermine the security or integrity of BubDesk’s computing systems or networks or, where the Website is hosted by a third party, that third party’s computing systems or networks; d) use, or misuse, the Website in any way which may impair the functionality of the Website or impair the ability of any other user to use the Website; e) attempt to gain unauthorised access to any materials, other than those to which You have been given express permission to access, or to the computer system on which the Website is hosted; f) transmit, or input into the Website, any: i. files that may damage any other person\’s computing devices or software; ii. content that may be offensive; or iii. material or data in violation of any law (including data or other material protected by copyright or trade secrets which You do not have the right to use); g) attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to operate the Website; h) install any cabling, IT or telecom connections at the Premises without the consent of BubDesk (which BubDesk may refuse at its absolute discretion); i) alter any part of the setup of the Premises; j) hold yourself out as a representative of BubDesk or attempt to assume any obligations on behalf of BubDesk; k) disclose, commercialise or otherwise use any Confidential Information provided to You in the course of your BubDesk Community Membership, other than for purposes authorised by the provider of the information; or l) leave any valuable possessions unattended in the Premises.

13.2.You agree that: a) the Premises are to be used solely by You for Permitted Activities; b) You will immediately report any injuries on Premises to the Community Manager and provide written record; c) You will respect the Premises and take good care of BubDesk Property at all times; d) You will comply with the Good Practice Policy and any reasonable requests or directions by BubDesk at all times; e) it is Your sole responsibility to determine that the your BubDesk Community Membership meets the needs of Your business and is suitable for the purposes for which it is used; f) Your access to the Website and the Premises and Your use of the BubDesk Community Membership is at Your risk; g) BubDesk may prohibit or halt any activity in the Premises which in its opinion is objectionable, dangerous, unlawful, infringes the Intellectual Property Rights of BubDesk or a third party or which is potentially detrimental to BubDesk’s reputation; h) the whole of the Premises remains in BubDesk’s possession and control at all times; i) these Terms and Conditions create no tenancy interest, leasehold estate or other real property interest in Your favour with respect to the Premises; j) You are responsible for rectifying any damage to the Premises, or BubDesk Property, (fair wear and tear excepted) caused by You; k) BubDesk is entitled to charge You additional costs for printing and photocopying; l) You are required to participate in an annual survey, hosted by BubDesk, which aims to measure BubDesk economic, environmental and social impact; m) it is Your responsibility to ensure that there is at all times sufficient clear credit available in Your Bank Account or on Your Card to meet the payments detailed in these Terms and Conditions; and n) if You fail to make payment in accordance with these Terms and Conditions, You will be liable for any reasonable costs incurred by BubDesk in recovering the debt (including any legal fees, bank fees, collection agency charges or any other reasonable costs). 13.3.BubDesk does not make any representations as to the security of BubDesk’s network or internet connections. You must adopt the security measures (e.g. encryption) You believe to be appropriate to Your circumstances.

  1. Confidentiality 14.1.You acknowledge and agree that during Your use of the Website, the Premises and Your BubDesk Membership You may be exposed to Confidential Information. “Confidential Information” shall mean all information, in whole or in part, that is disclosed by BubDesk, any employee, affiliate, or agent of BubDesk, a BubDesk Member or a third party that is non-public, confidential or proprietary in nature. 14.2.Confidential Information also includes, without limitation, information about business, sales, operations, know-how, trade secrets, technology, products, employees, customers, marketing plans, financial information, services, business affairs, any knowledge gained through examination or observation of or access to the facilities, computer systems and/or books and records, any analyses, compilations, studies or other documents or otherwise derived in any manner from the Confidential Information and any information that You are obligated to keep confidential or know or have reason to know should be treated as confidential. 14.3.Your use of the Website, Premises and Your BubDesk Membership obligates You to: a) maintain all Confidential Information in strict confidence; b) not disclose Confidential Information to any third parties; and c) not use Confidential Information in any way directly or indirectly detrimental to BubDesk, other BubDesk Members or any third party. 14.4. All Intellectual Property Rights remain the property of the owner. You acknowledge and agree that these Terms and Conditions and your BubDesk Membership does not grant you any Intellectual Property Rights, by licence or otherwise.

  2. Intellectual Property 15.1.Title to, and all Intellectual Property Rights with respect to, the Website and any associated documentation and text are the property of BubDesk (or third party intellectual property licensors to BubDesk including, but not limited to, the operators of Nexudus may not be used or reproduced in full or in part without BubDesk’s prior written notice. 15.2. You may not, unless permitted by these Terms and Conditions, use the Website, or the material contained on it or linked to it (“the Material”), for any purpose. This includes: a) the reproduction of the Material in any material form; b) the distribution of the Material in any material form; c) re-transmission of the Material by any medium of communication; d) uploading and / or reposting the Material to any other site on the internet; or e) “framing” the Material with other material on any other internet site. 15.3. You may not modify, copy or otherwise commercialise: a) the layout of the Website; or b) any computer software or code contained in the Website.

  3. GST The Parties agree that any and all amounts and other consideration referred to in these Terms and Conditions and on the Website are exclusive of any GST (unless specified otherwise) and that if any GST is imposed on any supply made pursuant to these Terms and Conditions, then the Party making the supply will be entitled to be paid the GST amount by the recipient, in addition to any consideration due for the supply. The GST imposed on the supply is calculated by multiplying the amount or value of the consideration for the supply by the GST tax rate prevailing as at the date the supply is made. If the recipient of the supply is required to pay an additional amount for GST pursuant to this clause, then the recipient will pay the increased amount in the same manner and at the same time as payment of the consideration due under these Terms and Conditions.

  4. Limitation of Liability 17.1.To the maximum extent permitted by law, BubDesk excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss, including consequential loss, or damage resulting, directly or indirectly, from any use of, or reliance on, the Website, the Premises and Your BubDesk Membership. 17.2. If You suffer loss or damage as a result of BubDesk’s negligence, breach of contract or other act or omission that cannot at law be avoided pursuant to clause 17.1, any claim by You against BubDesk arising will be limited in respect of any one incident, or series of connected incidents, to one thousand Australian dollars $1,000. 17.3. BubDesk cannot guarantee uninterrupted, timely, secure or error / virus free access to the Website or, at a Premises, to BubDesk’s network or the internet, and its operation may be interfered with by numerous factors outside of BubDesk’s control.

  5. Indemnity You agree to release, indemnify and keep indemnified BubDesk from and against all actions, claims, costs (including legal costs and expenses), losses, proceedings, damages, liabilities or demands suffered or incurred by BubDesk to the extent arising out of or in connection with Your: a) failure to comply with these Terms and Conditions; b) use of the Website, the Premises and Your BubDesk Membership; and c) infringement of any Intellectual Property Rights, privacy or other rights of a third party (including but not limited to other BubDesk Members, service providers to BubDesk and licensors to BubDesk)

  6. Insurance BubDesk strongly recommends that You enquire into your own insurance for the duration of your membership at BubDesk. BubDesk has the following insurances in place with Lloyd’s of London, policy PRP/UC/25784-MM: a) public liability insurance up to $20,000,000 for any one claim; b) medical malpractice up to $20,000,000 for any one claim; inquiry or loss of documents inclusive of costs and expenses

  7. Privacy Privacy is very important to BubDesk. BubDesk will use Your Personal Information only as described in the Privacy Policy. For a complete description of how BubDesk will use and protect Your Personal Information, see the Privacy Policy. If You object to Your Personal Information being transferred or used in this way please do not use the Website or Your BubDesk Membership.

  8. Termination 21.1. To the maximum extent permitted by applicable law, BubDesk may terminate the Membership Agreement (and Your access to the Premises and Your BubDesk Membership), if: a) You breach the Membership Agreement and the breach is unable to be remedied; or b) You breach the Membership Agreement and, if the breach can be remedied, You fail to 10 rectify any remediable breach within seven (7) days of BubDesk notifying You of the breach and requesting rectification; or c) You become insolvent, bankrupt, go into liquidation or become unable to pay Your debts as they fall due; or d) Your conduct, or that of someone who attends the Premises with Your permission or at Your invitation, is deemed unacceptable; e) BubDesk, acting reasonably, is no longer able to provide You with access to the Premises. 21.2. If the Membership Agreement is terminated by BubDesk pursuant to sub clause 21.1(e), BubDesk shall refund You a prorated amount of Your Membership Fee (as applicable). 21.3. If the Membership Agreement is terminated pursuant to clause 21.1, or if Your BubDesk Membership expires, You are required to immediately: a) remove Your Property from the Premises; b) vacate the Premises in a respectful manner; c) leave Your area of the Premises in a clean state; and d) return to BubDesk any keys (including access / swipe cards) to the Premises. 21.4. If You leave Your Property in the Premises following termination or expiry of Your BubDesk Membership, BubDesk may dispose of it at Your cost (and charge you accordingly) in any way BubDesk chooses without liability or responsibility to You.

  9. Help & Assistance 22.1. If You require technical help with the Website, please first check the support provided by BubDesk on the Website then, if necessary, email us at info@bubdesk.com.au. 22.2. Whilst BubDesk intends that the Website be available 24 hours a day, seven days a week, the Website may occasionally be unavailable for maintenance or other development activity. If the Website is likely to be unavailable for significant periods of time, BubDesk will use reasonable endeavours to publish such interruption details on the Website in advance. 22.3. Please contact BubDesk on info@bubdesk.com.au if You suspect any abuse or misuse of the Website or the Premises so that BubDesk is able to notify the relevant authorities.

  10. Assignment 23.1. You cannot transfer or assign Your BubDesk Membership without BubDesk’s prior written consent. 23.2. BubDesk may assign or transfer the benefit of the Terms and Conditions or any Membership Agreement at any time subject to BubDesk giving You four (4) weeks prior notice in writing.

  11. Entire Agreement These Terms and Conditions and any Membership Agreement supersede and extinguish all prior agreements, representations (whether oral or written) and understandings and constitute the entire agreement between You and BubDesk relating to the Website and Your BubDesk Membership.

  12. Waiver The failure to exercise or delay in exercising any power or right by a Party does not operate as a waiver of that power or right, nor does any single exercise of a power or right preclude any other exercise of it or the exercise of any other power or right. A power or right may only be waived in writing, signed by the Party to be bound by the waiver.

  13. Governing Law & Jurisdiction These Terms and Conditions and any Membership Agreement are governed by the laws of Western Australia, without giving effect to any principles of conflicts of laws. You agree to the jurisdiction of the courts of Western Australia to determine any dispute arising out of these Terms and Conditions and any Membership Agreement

  14. Severability If any part of these Terms and Conditions or any Membership Agreement are found to be void, unlawful, or unenforceable then that part will be deemed to be severed without affecting the validity and enforceability of the remaining provisions.

  15. Notices 28.1.You acknowledge and agree that any notice given pursuant to these Terms and Conditions by either Party to the other must be in writing by email and will be deemed to have been given on transmission. 28.2. Notices to BubDesk must be sent to info@bubdesk.com.au or to any other email address notified by email to You by BubDesk for the purpose of sending notices. Notices to You will be sent to the email address which You provided when submitting Your Application. Nothing in these Terms shall exclude or limit any rights or remedies you may have under the Australian Consumer Law (ACL), set out in schedule 2 of the Competition and Consumer Act 2010.

  16. Additional Terms & Conditions for Use of Crèche Crèche Service & Supervision BubDesk is not a licensed day care facility. It offers a full crèche service however parents are required to remain with the facility at all times. The crèche is staffed by our contractors AJ Nannies and a ratio of one (1) educator to a maximum of four (4) children is ensured at all times. They hold their own public liability insurance to the limit of $20,000,000.

Crèche Enrolment & Sign In/Out Procedures Prior to your child’s first session in the crèche you will be required to complete and return a signed crèche enrolment form. This will be kept on file. Additionally you will be required to sign your child in and out of the crèche at each visit.

Age Restrictions Our crèche is designed for babies aged 3 months to 36 months. If your child is older than this please send us an email to discuss requirements.

Baby Food Crèche staff are happy to assist with feeding of your baby however all meals must be provided by You. If your baby is in the crèche for a full day we recommend taking them out for some fresh air when you have the opportunity. The facility has a full kitchenette including fridge and microwave. The crèche facility is strictly nut-free, and food and drink brought into the facility must not contain nuts.

Crèche Opening Hours The crèche is open for set session times, as outlined on our Website and session times may be amended to meet demand. The crèche is closed between 12:30pm and 1pm to allow for staff break.

Sleep Time Bedding for babies will be provided by way of a mattress protector and fitted sheet. If your child normally sleeps in a sleeping bag or with some other aid we request that you bring it with you. If you will be attending the facility regularly you are welcome to keep additional sleep time items in our storage area. All bedding is changed in between cot occupants and is washed on a daily basis.

Sickness At BubDesk we pride ourselves on doing our utmost to maintain a germ free environment – this goes for adults as well as babies. If you or your child are presenting with any symptoms, such as green runny nose or temperature of 38 or above, we request you refrain from coming in to work. Providing we are given 24 hours’ notice your reservation will be held in credit and can be used at another available timeslot within the following 4 weeks. BubDesk reserve the right to ask you to return home if we feel that either you or your baby looks to be unwell.

Changes/Cancellations If you are unable to attend a session and you provide at least 24 hours’ notice you will be entitled to a free make-up session of the same duration within the same billing month of the original booking. Make-up sessions are subject to availability. Sessions cannot be accrued for future months. Cancellation of a crèche booking with at least 48 hours will be refunded or held in credit per your request.

Leaves of Absence For members taking holidays, make-up sessions may be arranged for weeks missed, subject to availability (see above). For extended absences of a month or more, members may cancel their membership and re-join at a later date; however, BubDesk cannot guarantee preferred session times will remain available.

You will be required to accept these terms & conditions via the BubDesk website when creating your account and your acceptance will be stored electronically on file. If you require any further information please do not hesitate to contact us at info@bubdesk.com.au

Accept & Continue